We respect our customers and understand that refurbished units or tools might not always be up to standard.
With any Tool, Part or Mac you have 14 days from the day you receive the item to submit a return or exchange request.
You can submit a return or exchange request for any reason listed below:
- Incorrect description
- Item damaged
- Item doesn't work as intended
- Dead on Arrival
- Incorrect item sent
You can start a return through your order or email us directly at firstname.lastname@example.org with your order number and reason for return.